Domaine du Lac de Soursac data protection and cookies policy

The Domaine du Lac de Soursac makes every effort to ensure the protection and confidentiality of your private life and in particular your personal data. We are committed to protecting and respecting your choices concerning your personal data.
If you have any questions about how we use your personal data, you can contact us by post (Domaine du Lac de Soursac – Le Pont Aubert, 19550 Soursac) or by email at contact@domaine-lac-soursac.com.

Cookies policy

When you visit our website, cookies may be placed on your device (computer, tablet, smartphone). Cookies are small text files that enable us to collect and store certain information about your browsing. They may be used for technical purposes (such as ensuring that the site functions properly), for audience analysis or for personalising content.

In accordance with current regulations (RGPD), you have the right to refuse or personalise the use of non-essential cookies via our cookie management banner. You can also configure your browser to block cookies or delete them at any time. We invite you to consult our [Data Protection Policy](link to page) for more information on your rights and the means of control available to you.

Collection of personal information

As part of your booking, contact or quotation requests, we may collect, store and/or use the following personal information:

Information about your computer, including your IP address, geographical location, browser type and version, and operating system.
Information about your visits to and use of https://domaine-lac-soursac.com including the referring source, length of visit, pages viewed, and website navigation paths.
Information such as your e-mail address, telephone number, etc. that you provide when you complete our forms on the website.
Information such as your name and e-mail address, which you enter to subscribe to our newsletters.
Information contained in any communications you send to us by e-mail or on our website, including their content and metadata.
Any other personal information you provide to us.

Before disclosing personal information about another person to us, you must obtain that person’s consent to the disclosure and processing of that personal information in accordance with this policy.

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or sub-contractors to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

To the extent that we are required to do so by law.
In connection with any current or future legal proceedings.
To establish, exercise or defend our legal rights (including providing information to others for fraud prevention purposes).
To any person whom we reasonably believe to be a party to a court or other competent authority for the disclosure of such personal information if, in our opinion, such a court or authority would be likely to require disclosure of such personal information.

Except as otherwise provided in this policy, we will not pass your personal information to third parties.

Retention of your personal information

The personal information we process for any purpose is kept for no longer than is necessary for that purpose or those purposes.
By way of example, personal data processed as part of a booking contract will be kept for up to five years from the date of booking and personal data used for commercial canvassing will be kept for up to three years from the end of the contractual relationship in the case of direct canvassing.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

To the extent that we are required to do so by law.
If we believe that the documents may be relevant to any current or potential legal proceedings.
To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes).

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store any personal information you provide to us on secure servers (password and firewall protected).
You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet.
We will not ask you for a password.

Amendments

Version dated 17 May 2021.
We may update this policy from time to time by posting a new version on our website. You should check this page regularly to ensure that you are aware of any changes to this policy.

Your rights

You may ask us to provide you with any personal information we hold about you.
We may retain the personal information you request to the extent permitted by law.
You may ask us at any time not to process your personal information for marketing purposes.
In practice, you will expressly agree in advance to our use of your personal information for marketing purposes or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Third-party websites

Our website contains hyperlinks to third-party websites and information about them. We have no control over these sites and are not responsible for their privacy policies or practices.

Updating information

Please let us know if the personal information we hold about you needs to be corrected or updated.